Intake that takes three rounds
Every additional request for information costs a day and some patience. One well-designed intake that collects everything at once shortens the start of every engagement.
These are the leaks we find most often in this kind of business. Not all four will apply to you. Usually two of them do, and usually nobody has measured either.
Every additional request for information costs a day and some patience. One well-designed intake that collects everything at once shortens the start of every engagement.
The partner who knows why a client is handled a certain way is a single point of failure. Writing it down is the difference between a firm and a set of individual practices.
Recurring dates (renewals, filings, reviews) handled by memory eventually get missed. They are the easiest thing in the business to automate and among the most expensive to forget.
Nobody fires a professional services firm. They just stop calling. Scheduled check-ins and a reactivation motion catch that before it becomes a lost account.
One free 30-minute call with Chad. We look at how work actually moves through your business, tell you where it is leaking and roughly what that is worth, and give you an honest answer about whether it is worth fixing. If the math does not work, we will say so on the call.
If it does, the work is scoped and priced before anything starts, and typical turnaround is 7 days. See what we build and what it has done.
Other kinds of business: Home services · Contractors & trades · Field service & fleets · Appointment businesses · Online & digital businesses · Medical & dental · Fitness & studios · Salons & spas · Restaurants & hospitality · Real estate · Automotive services · Property management · Nonprofits & churches · Veterinary · Education & tutoring
One free 30-minute call. You leave knowing where your business is losing money or time, and whether it’s worth fixing.